OUR ADDRESS, PHONE AND BUSINESS HOURS. Address: 318 NP Ave, Fargo, ND 58102 Phone: (701) 365-1000 Business Hours 9:00 AM - 5:00 PM CST Monday through Friday. DON'T WANT TO ORDER OVER THE INTERNET? Simply give us a call and place your order over the phone, (Credit Card Payment or Paypal Required. NO COD's, Please) (701) 365-1000 Fax: (701) 365-1001. CREDIT CARD SECURITY Yes your Credit Card number is Secure on our web site, please note the locked paddle lock in the lower right corner of the secure order form. SHIPPING/FREIGHT - 48 CONTIGUOUS STATES ONLY Shipping is Free! on orders of $50 or more. Orders under $50, freight is flat $7.95. RETURN POLICY Since 1980 every product we have sold is satisfaction guaranteed. If you are not completely satisfied, simply return the item within 30 days, in original condition, with no questions asked. NOTE: Customers returning product must contact us prior to returning item(s) for addresses to send return shipment as well as a Return Authorization Number. You are responsible for the freight out and back. Refused shipments and returned items will incur a 25% re-stocking fee. Also, on orders that were originally shipped Free the refund will be reduced by $7.95 to cover the original shipping cost. GUARANTEES We do not guarantee products to perform a specific or peticular usage or application. Items marked "As Is" or "Shelf Pulls" are not guaranteed, and come as they are. Product assortments, varieties and styles can vary greatly due to available inventory and stock. We make every effort we can to describe and photograph every product for accuracy. However, if you are unsure about your ability to use or resell our items, we encourage you not to order. Most of our products are closeouts. If you do not understand the nature of closeouts, please call us before you order. Products that do not perform to your expectations will have to be shipped back at the customer's expense in order to qualify for a credit reflecting the merchandise price only minus the re-stocking fee. OUR VINTAGE TRIMS In regards to our vintage trims, these trims are truly from the 50's, 60's and 70's. Some discoloration may be evident on some of the rolls of trim. If this is a concern we suggest not ordering. Our trims are a rare and unique find, but we must mention these trims are vintage and with that comes some evident signs of aging. DELIVERY TIME Please allow 10 to 14 days for delivery of your order. Please remember that we serve many thousands of customers and we will get your order out as quickly as possible. Please do not call asking about your order as this will just slow down the process. WE DEAL IN CLOSEOUTS Most closeouts are factory new in the carton and usually either didn't sell as well as expected or there was a packaging change. We buy at a fraction of new and resell well below the usual retail prices. We never buy or sell "returns" or items we no to be less than perfect. We deal in closeouts, when they are gone they are gone. We cannot guarantee delivery of any item. Items come and go quickly, so order TODAY! If you have a business that you want to liquidate e-mail us. However, if you are unsure about your ability to use or resell our items, we encourage you not to order. Most of our products are closeouts. If you do not understand the nature of closeouts, please call us before you order. We stress the understanding of closeout merchandise, if this is unclear, again we encourage you NOT to order. Products that do not perform to your expectations will have to be shipped back at the customer's expense in order to qualify for a credit reflecting the merchandise price only. Product assortments, varieties and styles can vary greatly due to available inventory and stock and no guarantees can be made towards product assortments. NO MINIMUM ORDER REQUIRED! It drives our competitors crazy...Just order what you need. While some businesses won't take orders under a certain dollar amount, we take any order. QUALITY SERVICE SINCE 1980 We Pride ourselves in offering good service to all our thousands of customers. We have over 20,000 active customers from our various catalogs and we love to give you great customer service. WE BUY IT! CALL US FIRST (701) 365-1000 1. We buy all types of floral, craft, dollar and variety store items. We are liquidators. We buy anything, quickly for cash today. If you have a warehouse or factory you need to close, call us first... (701) 365-1000. 2. We can auction entire plants, factories, warehouses, offices etc. We have affiliates in all parts of the country and have conducted auction and liquidations in 15 states over the past 22 years. 3. We specialize in inventories of all types, especially floral and craft. Many auctioneers can't sell inventory at all, and many liquidators won't do craft and floral items. We serve a unique niche market. 4. We can act quickly. No waiting for the Board of Directors to meet next month. We'll give you an offer today, often times on the spot. We can have trucks there tomorrow. On larger deals we'll have trucks there every day, or two trucks a day, until we're done. 5. We have over 160,000 square feet of our own and can easily handle just about any size deal.